My order was marked as fraud, Please help!

HostDare uses a number of systems to ensure an order is legitimate in order to cut down on malicious users and protect our service. If by any chance your order does get marked as fraud (and thus cancelled), the reason for this could be one of the below:

- You ordered via a Proxy. We do not allow orders via proxies.
- You ordered from a country that is different from the one on your profile/account.
- You've used fake information (i.e. fake billing address)

You can either re-order without a proxy, correct information, etc or open a support ticket with the Accounting Department who will be able to assist you. We do make exceptions on certain orders that are flagged as fraud.

Was this answer helpful?

 Print this Article

Also Read

Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...

How long does it take to activate my account?

Most products are activated immediately after we receive confirmation of payment. If your...

How do I update my billing information?

Login to the client area. Locate the link labeled "Update your details". Under the "My...

What payment methods do you accept?

Currently we accept Paypal,bitcoin and payza.We will add more payment methods very soon.

How can I cancel my service(s)?

We take client satisfaction very seriously and will do everything we can to ensure that you have...